Why did you order 2 kg (Small Packet-Air) from the website ?
Because the delivery fee is very complex for the destination country and Small Packet Air delivery is the global standard featuring minimal cost; it’s really popular on ebay and at our shop. But there are limitations concerning weight, random inspections and packaging.
Furthermore, books, letters and printed matter are forbidden from packing in boxes with other products.If the box is inspected, printed items will be seized.
** (Small Packet Air (7-21 Post working days). Boxes and products total weight <= 2kg)
**** Limitations of air cargo transport with new laws making liquid products controlled substances , which includes fruit juice, Toothpaste , Shower Cream , Shampoo and other similar products, the aforementioned will be returned to the sender.
How to track your order ?
Posted a package, we email customer 13 digits tracking number and end with TH such as RRxxxxxxxxxth
If after 21 days customers still do not receive package or any notification of delivery at your address, please kindly ask your close local post with your tracking number. Customer can start tracking your package on Thailand Post website : https://track.thailandpost.co.th
* Sometime : Netherlands, Italy and every order for Canada *
The Canadian postal service does not record the shipping status online or update shipping results, the Canadian postal services does not accept e-mail inquiries, the source must deliver actual letters and slips in writing only. As a result, a long period of 35–40 days
*We send a photograph of the slip containing tracking numbers for packages in every country after we have shipped a product by e-mail.
* Tips every country : If after 21 days customers still do not receive package, Please contact Postes at your country and us by reply e-mail.
Because the international Post Services does not accept e-mail inquiries, the source must deliver actual letters and slips in writing only, it a long period.
Please, closely trace your parcel after the parcel has been shipped out of Thailand for 10 days.
Due to the limitations of air cargo transport with new laws making liquid products controlled substances!!
sizes no more than 100 ml per box such as medications can still be sent), which includes fruit juice, liquid soap, cream, gel Toothpaste , Shower Cream , Shampoo and other similar products, the aforementioned (often) will be returned to the sender.
The appearance of package labels / date might differ slightly from the pictures shown, but you can be certain that the items we send our customers are the latest.
Consequently, most of these goods that are sent by air never reach the recipient and delivery fees are wasted for nothing. Therefore, these goods are ready for delivery and can be ordered, but will be sent by Int’l Parcel-Surface. This delivery method is suitable for commodities such as rice , Tea / Coffee and consumer goods.
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