Notice of Change in Shipment of Postal weight not exceeding 2 kg.
An international standard, ePacket, as a main shipping provider to ensure the close tracking is provided. In accordance with international postal agreements and to ensure that customers will receive the postal, many steps are skipped to minimize the time delivered to customers. And of course, higher standard shipment comes with higher cost.
The parcel weight exceeding 2 kg (Packet Air + Registered), and other method. The tracking number is available as usual.
For Small Packet, which used to be an economical option, Thai Post has announced that the tracking option for this type of shipment will be cancelled from 1st October 2020 onwards, reducing the reliability of this option and would probably receive the postal later than before. Therefore, we no longer recommend this option : Small Packet Air (7-21 Post working days) ** No Tracking Number
Statistic of Small Packet before the cancellation of tracking number
- Data used for approximation only.
However we decided to reopen this shipping option. We will upload the slip (Parcel number will be included, but unable to track the status and location of the parcel) in order to be used as evidence when contacting the end-post office. The slip will be attached and sent to the email used in purchasing.We will upload the slip ( UA13 digits number and end with TH Parcel number will be included, but unable to track the status and location of the parcel)
We cannot provide any further services after we ship out the parcel for the products selected without the tracking number.Customer must contacting the end-post office yourself. If after 30 Post working days, customers still do not receive packages.
For Small Packet Air (7-21 Post working days) ** No Tracking Number :
we are not responsible for the loss cost of missing parcel or any problems that could occur.
Due to the current virus problem, the recommended shipping option should be the option that enables the customers to track their parcels, skip the redundant steps and have a shorter delivery time with International Standard ePacket for Postal weight not exceeding 2 kg.Notice of Change in Shipment of Postal weight not exceeding 2 kg.
We always try to add special gifts to all customers if possible for the happiness of the customers, just like we send the parcel to our friends.
“We truly hope that everything will go back soon.“